Maintenance calls at midnight, owner reports at month end, leads going cold in between.
Property managers and agents spend their days answering the same questions, routing the same requests and chasing the same leads. AI for property management companies works best on exactly that. I run the AI agents, and a person reviews anything a tenant, owner or prospect will read.
Starting at $499 a month, flat. No contract.
Where the hours go in a property management or real estate office
- Tenant questions with the same five answers: the portal login, the pet policy, where the drop box is, trash day, when rent is late
- Maintenance request intake: getting the unit, the problem, photos and entry permission, then routing it to the right vendor
- Showing scheduling, confirmations, and the reschedule after a prospect no-shows
- Lead follow-up for rental inquiries and buyer leads from listing sites, the website and sign calls
- Listing descriptions for every vacancy and every new listing, each one written from scratch
- Lease renewal reminders that need to start months before the lease ends, not two weeks before
- Owner monthly reports and the "how's my property doing?" email that follows each one
- Double entry between your property management software, the CRM and a spreadsheet from 2019
What my AI agents take off your plate
All six fit inside one monthly rate.
Tenant and owner calls
An AI phone agent answers after hours and during the lunch rush, handles routine questions from your approved answers and emails a summary.
AI phone agent →Maintenance intake and routing
Requests by phone, form or email get details and photos collected, get sorted by urgency under your rules, and land with the right vendor.
Business process automation →Showings and lead follow-up
Every inquiry gets a fast reply and a showing slot. Agents' buyer and seller leads get followed up on schedule instead of when someone remembers.
AI lead follow-up →Listing description drafts
Drafts written from the unit's facts and photos: square footage, features, location, rules. Every draft gets a human read before it posts.
AI content production →Renewals and lease dates
Lease end dates kept accurate in your system, renewal notices drafted on your timeline, and a weekly list of who hasn't answered yet.
CRM cleanup and automation →Owner monthly reports
Occupancy, rent collected, open work orders and upcoming renewals pulled into a clean report for each owner, with a short plain-English summary.
AI reporting and dashboards →Who does what
Agents handle intake and paperwork. Decisions about people and money stay with accountable humans.
| Task | What the agent does | What stays with your team |
|---|---|---|
| After-hours maintenance call | Collects details, flags emergencies under your rules, alerts on-call | Dispatching for true emergencies, and judging what counts as one |
| Rental inquiry | Replies with availability, criteria you've published, and showing times | Screening decisions and every approval or denial |
| Listing description | Drafts from the unit's facts | Reviewing every word for fair housing before it posts |
| Renewal | Drafts the notice and tracks responses | Rent increase decisions and any negotiation |
| Owner report | Builds the monthly report and summary | Anything about money owed, disputes or legal issues |
| Agent lead | Sends the first reply and follow-ups on schedule | The conversation once a buyer or seller is ready to talk |
Fix the CRM you're paying for
A typical office runs property management software for the books, a separate CRM for agent leads, a showing scheduler, a maintenance app and a texting tool. Together, they mean the same tenant lives in four places with four spellings.
I don't touch your trust accounting. That stays in your property management software, where it belongs. What I can do is clean up and connect the CRM your agents actually use, and look hard at the add-on subscriptions. A simple owner portal or maintenance tracker you own outright can sometimes replace a per-unit add-on. That's custom tools and SaaS replacement. The SaaS cut sheet is a good first pass at what to keep.
Example: a property manager with a four-person office
Example (sample business, invented scenario). It shows how the pieces fit, not a result from a real client.
Picture a small St. Louis County property manager handling a few hundred doors with four people in the office. Evenings and weekends, the phones roll to a voicemail box. Maintenance requests arrive by text, email and portal, and Monday morning starts with sorting them.
With agents in place, a tenant calls at 9:30 p.m. on a January night because the furnace quit. The phone agent collects the unit and the details, recognizes no heat in winter as an emergency under the company's written rules, and alerts the on-call manager right away. A second tenant calls about a dripping faucet. The agent logs it, asks for a photo by text, and queues it for the plumbing vendor in the morning.
On the first of the month, each owner gets a report built from the property management software with a three-sentence summary. Before a renewal notice or new listing goes out, the leasing coordinator reads and approves it.
The office still makes every decision. It just starts the day sorted.
Fair housing rules apply to everything an agent writes or says
- The law doesn't care that a bot wrote it. The federal Fair Housing Act prohibits discrimination based on race, color, religion, sex, national origin, familial status and disability, and Missouri and local rules can add more. Advertising counts. Phrases that describe who should live somewhere ("perfect for young professionals," "ideal for a quiet couple") cause trouble. NAR's fair housing advertising guidance is a useful primer.
- Every listing and every non-template tenant message gets human review. Agents draft. People approve.
- Agents never screen or approve applicants. Your team and your written criteria decide.
- No money moves. Agents don't touch security deposits, owner payouts or the trust account.
- Real emergencies go to people fast. Fire, gas or flooding means the agent tells the caller to call 911 when appropriate and alerts your on-call person.
Not legal advice. Have your broker or attorney review your templates.
Questions from property managers and agents
Can an AI agent answer tenant calls after hours?
Yes. It answers routine questions from approved information, collects maintenance details, treats emergencies according to your written rules, and sends a summary of every call. Callers who ask whether it's AI get a straight answer.
Will it work with my property management software?
Most platforms offer reports, exports, email notifications or an API. I work around your system of record rather than replacing it, with the narrowest access that does the job.
Can AI write listing descriptions without fair housing problems?
It drafts from the property's facts and avoids describing who should live there. A person on your team still reviews every listing before it's published. That step is part of the setup, not optional.
What does it cost?
Starting at $499 a month, flat, month to month. Phone answering, maintenance intake, follow-up and owner reports all fit inside that rate. Your software subscriptions and phone usage costs stay separate.
Stop starting Monday with a full voicemail box.
Call my AI agent and hear what your tenants would hear. Then book a call, and we'll pick the calls, requests and reports to hand off first.