You're on a roof when the phone rings. Somebody should answer it.
Remodelers, painters, roofers, plumbers, pool companies and restoration crews lose work the same way: a missed call, an estimate nobody chased, a review nobody asked for. I run AI agents that keep the office side moving while you're on the job.
Flat rate, starting at $499 a month. Month to month, no task cap.
Where the hours go in a home service business
Ask a remodeling or trades owner where last week went. It's rarely the actual work. It's this:
- Calling back voicemails the next morning, after the homeowner already booked someone else.
- Typing walkthrough notes into the estimating software, then meaning to follow up in three days.
- Texting crews tomorrow's addresses, gate codes and "customer has a dog," then taking the "where am I going?" calls anyway.
- Rescheduling around rain, inspections and late material deliveries, one call at a time.
- Asking for Google reviews, which happens when somebody remembers.
- Copying leads between the website form, the field service app and the CRM.
- Digging job photos off three phones so the before-and-after shots reach the website.
- Answering "what does that usually cost?" for the tenth time this week.
What my AI agents take off your plate
Answer missed and after-hours calls
An AI phone agent picks up when you can't, asks your intake questions, books the estimate and emails you a summary. Active leaks and flooded basements ring your cell.
AI phone agent →Follow up on every estimate
Open estimates get a check-in, a nudge the next week and a final note, written in your voice. Anyone ready to schedule lands in front of you.
AI lead follow-up →Crew schedules and customer updates
Each crew gets tomorrow's jobs and notes the night before. Customers get reminders, and a heads-up when weather moves the date.
Business process automation →Review requests that actually go out
When a job is marked complete, the customer gets a thank-you and a review link, plus one reminder. Unhappy replies come to you, not Google.
CRM cleanup and automation →Cost guides and before-and-after posts
Cost-calculator landing pages for your main services, articles answering what homeowners search, and project posts built from your job photos.
AI content production →A weekly numbers page
Calls answered, estimates sent, estimates won and which lead sources became booked jobs, on one page every Friday.
AI reporting and dashboards →Who does what
Anything that needs eyes on the job or a judgment call stays with you.
| Task | What the agent does | What stays with your team |
|---|---|---|
| After-hours call | Answers, collects details, books the estimate, flags emergencies | Deciding whether to send a truck tonight |
| Estimate | Turns walkthrough notes into a draft in your template, then follows up | Measurements, scope and the price |
| Scheduling | Sends crew schedules, reminders and weather reschedule notices | Which crew goes where, in what order |
| Reviews | Sends the request, routes unhappy replies to you | Calling the customer who had a bad experience |
| Content | Drafts cost guides and project posts from your photos | Approving anything published under your name |
| CRM records | Merges duplicates, logs calls, tags the lead source | Deciding what your pipeline stages should be |
Fix the CRM you're paying for
Most home service companies I talk to have a field service app for jobs, a CRM for leads, a separate review tool and a spreadsheet holding it together. Each bills monthly, often per user, and none of them agree on who the customer is.
Sometimes the fix is a cleanup: one source of truth, duplicates merged, stages that match how you sell, and leads that move from "called" to "won" without retyping. That's CRM cleanup and automation. Sometimes the better move is a small tool you own, like a custom estimator or job tracker, so you can cancel the subscription that does it badly. That's custom tools and SaaS replacement. Start by running your bills through the SaaS cut sheet.
One owner, two brands, one running list
One home improvement owner I work with runs two brands. Both needed steady content, better lead capture and a clearer view of what was happening inside the CRM. Here's the kind of work on that list:
- A content system that keeps both brands' blogs and social posts going out on a schedule.
- Cost-calculator landing pages, so a homeowner can get a rough range for a project and leave their contact information.
- A custom view on top of their CRM to see workflows and contacts in one place.
- One system instead of two, so the business stops paying for overlapping software.
No result numbers here. The point is the shape: content, lead capture and CRM work on one running list, handled every week, across both brands.
What AI shouldn't do in a trades business
- It can't see the job. Pricing a kitchen, a roof or a flooded basement takes eyes on site. Agents draft from your notes; you set the number.
- Emergencies need a person. The agent's job is to collect details fast and get a human on the phone, never to promise an arrival time.
- Insurance claims stay human. For restoration and roofing, anything involving an adjuster or a scope dispute goes to you.
- Calculators give ranges, not quotes. Every cost page is worded so nobody holds you to a number they saw online.
- Some customers want you. Longtime clients and upset customers get routed to a person.
Questions from home service owners
Can an AI agent answer calls for my home service business?
Yes. It asks your intake questions, books estimates and emails you a summary of each call. You choose the coverage: after hours, overflow when lines are busy, or every call. Mine answers (314) 970-4001 if you want to hear one first.
Will it work with my field service app or CRM?
Usually. I work inside the tools you already use whenever possible, so bookings and leads land where your team already looks. If your software offers no way to connect, we'll talk about whether it's still the right software.
I run two trucks. Is this overkill?
Small shops are exactly who this is for. When the owner is also the estimator and the receptionist, every missed call comes out of your own pocket. We start with the one or two items that cost you the most.
What does it cost?
Starting at $499 a month, flat and month to month, with no task cap. The phone agent, follow-up, review requests and content are all included. Not included: your software subscriptions, ad spend, the physical work and the phone agent's call minutes, which are a usage cost we'll size up on our first call.
Keep exploring
Stop losing jobs to voicemail.
Book 30 minutes and bring the list of what eats your week: callbacks, estimate follow-ups, review asks, crew texts. I'll tell you which ones my agents can take first.